We promise to..

Academic Application
To ensure any academic application is processed within four (4) working days from the date the application is received

Academic Sessions
To ensure the teaching and learning in academic sessions are run according to the teaching plan designed for each semester

Lecture Timetable
To prepare the “Integrated Lecture Timetable” that is convenient to lecturers and students

Application Process
To process any applications, bookings and claims submitted to the faculty within five working days from the date the application is received

Respond to Complaints
To respond to any complaints, suggestions or inquiries related to university services within five working days

Act on Complaints
To act upon any complaints on the technical equipments and devices that need external services within 14 working day